Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. If you require expedited shipping, please contact us for availability and pricing.
Shipping from USA / Europe Warehouse
It takes 1-3 Weeks for USA, and 1-3 Weeks for Europe, Please see product description if product ships from US or Europe warehouse.
Free ePacket Shipping from China / Hong Kong
- 7-15 Days (90%)
- 15-20 Days (95%)
- 20-30 Days (99.99%)
Battery Charging Case etc. flamable accessories takes longer duration in shipping. Because they aren’t allowed in Aircargo. They will travel in surface cargo.
Why it takes time?
It takes time because we ship products international shipping which requires custom clearance on both countries.
What if item not received?
We have easy refund policy, if we fail to deliver item within above mentioned time we will issue you full refund.
Please allow 3-5 days for your order to process. Be sure to add this duration to your shipping time estimates.
IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer
MaxGlad is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.
We are not responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and…
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package.
- If Postal Services askes to collect parcel from local post office, Customer is responsible to get that.
MaxGlad reserves the right to abandon the package(s) and will not be responsible for any refund.